Concierge Service

As Much Help As You Need - Or As Little

Book Everything With Me…

Keeping It Simple

Getting You There
& Home

  • International return UK and overseas internal flights

  • Private transfers in the UK and private or shared transfers overseas

  • Airport & port hotels

  • Airport & port parking

  • Airport lounges & Fast Track

  • Stopover accommodation and arrangements

Before & After Your Cruise

  • Pre- and post-cruise hotels

  • Tailor-made pre- and post-cruise stays

  • Tours and sightseeing with accommodation and transfers

  • Pre- and post-cruise safaris

  • Luxury rail journeys, such as the Rocky Mountaineer & the Orient Express

Making the Most of Your Cruise

  • Advice on choosing the right shore excursions

  • Help planning independent experiences & private shore excursions

  • Recommendations for extending your time in a destination

  • Connecting your cruise with a wider tailor-made holiday

A woman with brown hair and glasses sitting in a wheelchair. She is smiling slightly. There is a landscape painting and a white door in the background.

Lorraine McCowatt - Your own travel concierge

From First Conversation, To Your Return Home

I Am Here For You

Cruise Planning, Your Way

Whether you've already spent hours researching or you'd rather leave every detail to an expert, I tailor my service to suit you.

How I can help:

  • Expert guidance – Independent advice on cruise lines, ships, itineraries and cabin selection.

  • A trusted second opinion – Helping you compare options, uncover added value and maximise loyalty benefits.

  • Bespoke itinerary planning – We start with a conversation about your travel style, priorities and wish list to create a journey that's uniquely yours.

  • Complete travel coordination – From flights and hotels to transfers and pre- or post-cruise stays, I can manage every element all neatly packaged.

  • Personal support throughout – Answering questions from first enquiry to when you return home - I’m just a phone call or email away.

Some clients simply want reassurance before they book; others prefer me to take care of everything from start to finish. Either way, you'll benefit from expert advice, insider knowledge and a personal service designed to make planning effortless and your holiday exceptional.

How Can I Help You?

A bed decorated with two towel swans forming a heart shape, surrounded by scattered red rose petals and a single long-stemmed red rose on a white bedsheet inside a modern hotel room.

I would like it all handled

I plan & manage your entire bespoke journey; flights, pre/post hotels, transfers, private shore excursions, and more.

A cruise ship balcony with two white lounge chairs and a small round table with a bottle of champagne and two glasses, overlooking the open ocean under a clear blue sky.

I just want a cruise only

Maybe you have Air-miles or hotel points? I help you choose & book a perfect cruise, while you look after all the extras.

Photo of a clear blue ocean with small waves and a horizon line in the distance under a bright blue sky with a few wispy clouds.

I have some questions

Not ready to book just yet?
It’s natural you will have questions, or want to bounce some ideas around, whether you’re a first time cruiser or not.

Who Are You Sharing The Experience With

A group of people walking along a path beside an ancient stone castle with a tall tower, situated next to a river with green hills in the background.

Friends, Families & Multi-Generational

Discover the joy of cruising with friends & loved ones on luxury & ultra-luxury ships. This makes multi-centred & exploratory holidays easy & convenient, with a fixed base & everything in one place.
With only minimum age limits in place, you’re free to embrace the experience and live your best life on board.

Two people walking along the beach at sunset with the ocean and sky in the background.

Couples & First-Time Cruisers

What better way to travel the world than on boutique-style ships, or something smaller?
With a relaxed, intimate atmosphere & minimal hassle or queues, you can unwind in the ships spa, relax on deck, socialise over drinks, take-in a show, enjoy a romantic meal, basically do as much, or as little, as you wish. This is the time to slow down & reconnect.

A person with tattoos, wearing a backpack, shorts, and sneakers, standing on a hilltop with arms outstretched, overlooking a coastal town, beach, ocean, and mountain landscape in the background on a clear day.

Solo Travellers

Why not share your experiences with like-minded strangers, who soon become your friends? On a cruise, you are never truly alone, unless you choose to be. smaller ocean ships & river cruise ships are easy to navigate and connect with others without navigating huge crowds.
A cruise offers freedom & flexibility, while also encouraging participation in welcome drinks & special events, all designed to get you to meet & mingle with other travellers.

Special Occasions

And more…

A cruise offers an amazing venue
for your celebrations:

  • Honeymoon

  • Milestone birthday

  • Vow renewal

  • Anniversary

  • Retirement

  • Family reunions

Multiple people raise glasses of champagne in a toast outdoors against a blue sky with clouds.

Key features of small-ship celebrations

  • Personalised onboard touches: Like a homemade birthday cake and bottle of bubbly

  • Tailored group packages: You can often arrange private dining experiences, curated beverage packages, and linked reservations for friends or family

  • Destination-driven excursions: Rather than relying on onboard theatres, you can toast to milestones during exclusive, off-the-beaten-path experiences, such as private island beach barbecues or sunset champagne sails in lesser-known anchorages

Why wait? Let’s plan your celebration today.

My Cruise Line Partners

Carefully Chosen Cruise Lines

I don't work with every cruise line - and that's entirely intentional.

I specialise exclusively in small-ship, yacht and river cruise lines that I know, trust and would confidently recommend to my own family and friends. These are the cruise lines that consistently deliver exceptional service, immersive itineraries, outstanding value for money and memorable experiences.

Having spent nearly two decades specialising in luxury cruising, visited dozens of ships and travelled with many of the cruise lines myself, I know which ones truly deliver, and which offer the best fit for different styles of traveller.

Rather than overwhelming you with hundreds of options, I carefully match you with the cruise line, ship and itinerary that best suits your interests, travel style and budget.

Because the right cruise isn't always the most expensive one - it's the one that's right for you.

Uniworld - Scenic - AMA Waterways - Avalon - Riviera - Tauck - Riverside - Amadeus - A'Rosa - Oceania - Azamara - Explora Journeys - Hapag Lloyd - Emerald Yachts - Crystal - Regent Seven Seas - Scenic Yachts - Silversea - Seabourn - Ponant - Windstar - Star Clipper - Seadream - HX Expeditions - National Geographic Expeditions.